Internship IT Support - #49639

Job Description:

You probably remember the best interaction you’ve ever had with a company, and the worst one too. But what makes one customer journey feel effortless, personal and relevant, while another feels slow, generic and frustrating?

With our AI-powered Customer Engagement Platform, we connect conversations, customer data and payments through AI Agents. This allows companies all over the world to elevate their entire customer journey and grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

What you will do

One of the important shared values we uphold at CM.com is Grow & Learn, every day, and preferably together! This is why, as an organization, we are eager to invest in Young Talent - young professionals who, with all their enthusiasm, eagerness, and fresh knowledge, are ready to take their first steps in their careers.

That’s why, starting in September 2026, we are proudly offering (graduation) internships!

If you are an MBO (N4) or HBO IT student looking for a hands-on internship where you'll work with a wide range of technologies, your search ends here! Based at our HQ in Breda, you'll be part of the IT Support team that services the entire CM.com organisation. From first-line to second-line support, you'll get exposure to software, hardware, networking, infrastructure, and applications — covering the full spectrum of IT support challenges. You'll work in a professional and fast-paced tech environment, supporting colleagues across the company on a daily basis. Don't miss the chance to sign up and build a solid IT foundation with us!

That’s why you ideally are:

• Studying for a MBO or HBO degree
• Preferably a graduate student looking for a graduation internship
• Available per September 2026 for a minimum of 20 weeks
• Fluent in English and Dutch
• Located in travel distance from our office in Breda
  
  

The reality at CM.com

We believe honesty creates better matches. So here it is:

• You work on-site with your team, collaboration happens face to face.
• Priorities can shift quickly as technology and insights evolve.
• AI will change how your role looks, fast. Some tasks you do today may disappear next year.
• We move before everything is finished or polished.
• For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.
  
  

If that excites you, you’ll probably feel at home here. If you’re looking for predictability and fixed boundaries, this may not be the right place.

Requirements:

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity.

You enjoy stepping outside your comfort zone and you like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes. Diversity is therefore essential to us.

We value the social side of work. We trust one another, show genuine interest and care about one another’s well-being. You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and conversations, and you believe that energy is created by meeting in person.

Speed and Change

For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive.

By welcoming AI Agents into our organisation, we fundamentally change how work is done. This allows us to move faster, do more with fewer people and continuously rethink roles and responsibilities. You are comfortable with that reality and want to contribute to progress rather than maintaining the status quo.

Company Benefits

In our Intern Onboarding Program, we want you and all our other new Club Members to have a complete deep dive into the culture of CM.com. An exciting program will be waiting for you!

Furthermore, we come together as a club during the Friday afternoon drinks, and our Healthy Free office breakfast and lunch.

We offer:

• A challenging internship within an innovative and international fast-growing tech company;
• Fair internship allowance and laptop;
• Mentorship of our experienced colleagues within a helpful environment;
• Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy.
  
  

Ready to join the Club? Apply now!

Are you the intern we are looking for? Please apply using the button ‘Apply now’ and tell us what excites you about this internship opportunity. We have many different assignment possibilities to work on for your thesis. We would like to discuss your preferences and share the possibilities with you.

Due to the high number of applications we receive for internship positions, we may not be able to respond to your application immediately.