Front office medewerker - #52347

Ready to give our guests an unforgettable stay? Become our new Front Office Employee!
Amsterdam & Amstelveen | Salary from €14,91 gross per hour | Help build a growing hotel group

Hey hospitality hero,

Meet Cityden
We are Cityden: a fast-growing aparthotel group with 3 (soon 5!) locations in and around Amsterdam. With us, you won’t find rigid hierarchies, but a professional and committed team where hospitality and passion come first. You’ll have the space to use your experience, surprise our guests, and contribute to a front office that runs smoothly and always leaves people smiling.

What will you do?
As a Front Office Daymaker, you are the first face of our hotels. You welcome our guests with a smile, answer all their questions, and ensure their stay runs flawlessly. In addition, you keep an overview of all reservations and administrative tasks, making sure everything runs like clockwork.

• You check guests in and out, always with a warm smile.
• You are the point of contact for questions, comments, and minor complaints.
• You keep reservations and administrative tasks well organized.
• You actively think along about how we can make our service even better and more personal.

Who are you?
You are a true Daymaker: a guest-focused professional who knows how to get things done and always has an eye for detail. With your hospitality-driven mindset and energy, you make every guest happy and inspire your colleagues.

• You speak fluent English; Dutch is a plus.
• You have front office experience or are eager to learn the profession.
• You are hospitable and presentable.

What can you expect from us?

• A gross hourly wage of €14.91 (from age 20), plus 19.49% holiday allowance and accrued holiday days
• 30% discount in all Lucia’s Restaurants & Bars and attractive Friends & Family hotel deals
• Monthly extra budget: You receive a Free to Spend budget and a learning budget via Alleo to support your personal development
• Free access to the fitness facilities and saunas in our hotels
• The freedom and responsibility to truly make the role your own

What’s next?
Ready to make our guests shine every day? Send your CV and motivation to HR via [email protected], mentioning Front Office Employee. Please indicate for which location (Amsterdam or Amstelveen) you are applying and whether you wish to work full-time or part-time.

We can’t wait to meet you and make the Cityden experience unforgettable together!

Job Types: Full-time, Part-time

Pay: From €14,91 per hour

Work Location: In person