Customer Service Specialist - #52969

Start date 01/07/2026 Time Type Full time Contract Type
Fixed Term Mobile Work Partial mobile working Reference ID JR123071 Company Name Rhenus Order to Cash Solutions B.V. Location Tilburg Job Category Customer Service Business Unit
Warehousing Solutions Contact Person Janneke Timmermans

Your Benefits

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness Reference ID JR123071 Company Name Rhenus Order to Cash Solutions B.V. Location Tilburg Job Category Customer Service Business Unit
Warehousing Solutions Contact Person Janneke Timmermans

Job Description

What you can expect

Are you ready to kick-start (or grow) your career in a role where customer service, logistics, and finance come together? At Rhenus Warehousing Solutions in Tilburg, you’ll play a key role in delivering high-quality service to international clients in the health sector. You'll be part of a dynamic, international environment, working with well-known brands. Your work truly matters! You help ensure that essential medical products are delivered accurately and on time.

What you will do

As a Customer Service Specialist, you’ll play a key role in managing the full order-to-cash process and maintaining strong relationships with both clients and their customers.

You will:

• Process and manage customer orders in our systems

• Monitor order progress, inventory, and delivery timelines

• Act as the main point of contact for customers and stakeholders

• Proactively handle questions, issues, and requests

• Coordinate closely with warehouse, transport, and finance teams

• Ensure accurate invoicing and administrative processing

• Track performance and contribute to continuous improvements

  
  

You’ll work closely with international clients, mainly in the medical sector, where quality and reliability are essential.

What we offer

At Rhenus, you’ll have the opportunity to work in a modern, sustainable environment (The Tube, Tilburg) with plenty of room for development and innovation.

• Flexible working hours and the option to work from home

• A competitive salary with attractive benefits

• A personal flex budget

• Opportunities for professional growth

• A fast-growing organization where you can advance your career

What you bring

We’re looking for someone who enjoys working in a fast-paced, international setting and (important) takes ownership of their work.

• A proactive, customer-focused mindset

• Strong communication skills in English (Dutch is a plus)

• Good administrative and organizational skills

• Interest or experience in logistics and/or customer service

• Ability to multitask and prioritize effectively

• Comfortable working with systems (ERP, Excel)

• Knowledge of German or another European language is a plus

  
  

Interested?

with your CV and take the next step in your career at Rhenus

Have questions? Feel free te text me:

Janneke Timmermans (Resource Coordinator)
+31 (0)6 38 83 97 05

Business Unit

Warehousing Solutions

Rhenus Warehousing Solutions is one of the leading outsourcing partners for industry and commerce for warehouse logistics solutions. In addition to a large number of its own warehouse centers, Rhenus also takes on projects directly at our customers' premises. The comprehensive, additional services and IT solutions extend far beyond the standard warehouse logistics and complete the individual portfolio of our customers - everything from a single source. Our employees expect exciting tasks, a high degree of personal responsibility, and short decision-making processes as well as plenty of room for professional and personal development.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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