Business Process Officer - #53958

Summary

Join FMO as a Business Process Officer and work at the intersection of strategy and operations, turning complex challenges into clear, efficient processes. Drive real, organization-wide improvements while shaping how teams collaborate and perform. Please apply today!

Your Role

As a Business Process Officer within the BPM team, you play a key role in improving, standardizing and governing FMO’s processes. You work closely with business stakeholders to ensure processes are clear, efficient and aligned across the organization.

Your Main Responsibilities Include

• Designing, documenting and maintaining end‑to‑end business processes in collaboration with stakeholders across Investment, Credit and Operations
• Identifying inefficiencies and driving process improvements, simplification and standardization initiatives
• Translating business needs into clear process designs, maps and supporting documentation
• Facilitating workshops and discussions to align stakeholders on process design and improvements
• Ensuring processes are consistently documented and aligned with BPM standards and governance
• Contributing to cross‑functional initiatives where processes, data and systems intersect
• Supporting the adoption of BPM methodologies, tools and ways of working across the organization
  
  

Our Offer

Next to FMO’s regular secondary benefits, this position provides applicants with a great opportunity for personal development and growth.

• Gross yearly salary ranging from EUR 75-85K (based on 40 hours per week, including 8% holiday allowance and 13th month) depending on your seniority, years of relevant experience, and background).
• Working hours: 40 hours per week.
• Pension scheme, partly paid by FMO.
• 31 holidays.
• Hybrid way of working (at least 3 days in the office).
• Working remotely abroad for maximum 60 days in a rolling period of 12 months.
  
  

For more information, please visit our website Secondary Benefits

Your Team

The Business Insights & Process Transformation (BIPT) department drives FMO’s long‑term transformation, aligned with its strategy. It combines expertise in Business Process Management, Enterprise Architecture, and Digitalization.

As part of the BPM team, you will work with experienced professionals focused on improving process quality, consistency and scalability across the organization, enabling more efficient and well‑governed operations.

Your Background

Key competencies

• Strong analytical and structuring skills, with the ability to translate complex topics into clear and workable solutions
• Ability to engage and align stakeholders across different departments
• Proactive and result‑oriented, with a focus on delivering tangible improvements
• Strong communication skills in an international environment
  
  

Experience & Education

• Bachelor’s or Master’s degree in Business Administration, Economics, Change Management or a related field
• At least 6 years of relevant experience in process management, business analysis or change management
• Experience with process design, process modelling or BPM methodologies
• Fluency in written and spoken English
  
  

Nice to have

• Experience in the financial sector or with lending/investment processes
• Affinity with data and digitalization
• Experience with BPM tooling or process repositories
  
  

Please note that if you are a current FMO external/contractor, use your personal email address to apply.

About FMO

FMO delivers economic, social, and environmental development to entrepreneurial initiatives on a global scale, believing in our contribution to a better world, starting from our values as an organization and respect within our teams.

To learn more about who we are, our Vision, Purpose, Mission, Company Culture, and Leadership, please visit our page via the Profile - FMO button below. At FMO, we are guided by our four core values: Diversity, Integrity, Making the Difference and Quality. These values are the foundation of our strong company culture, fostering an environment where we work together to make a positive impact on the world.

Do you fit the criteria and are excited about this role? We invite you to express your interest and apply for this position. We look forward to learning more about you and your contribution to our team.

#PioneerDevelopScale.