Part-time Front Office Crew Member - #56269

Ready to welcome, wow and work around your schedule?

Dual-branded. Double the experience. IHCP is looking for part-time Front Office Crew Members to join our Moxy & Residence Inn by Marriott hotel in the iconic Muzentoren, right in the heart of The Hague.

Two brands, one building, 311 rooms. Part of Marriott International, the world’s biggest hospitality company, our hotel opened in August 2022 and is proudly the largest hotel in The Hague.

This role is perfect if you’re studying, looking for a weekend, evening or night job, or simply don’t want (or can’t) work full-time but still want to be part of something big.

Moxy is bold, playful and social, where guests grab a drink, play a game and connect.

Residence Inn is all about longer stays and feeling at home, with a lounge where guests live, work and relax.

One shift you’re in full Moxy mode, the next you’re creating that warm Residence Inn welcome. Best of both worlds? Always.

Job Description

As a part-time Front Office Crew Member, you are the host, the problem solver and the first impression our guests will remember.

You’re the welcoming force of the hotel, the FUN HUNTER, young at heart, playful and always ready to WOW.

Your Role Includes

• Creating exceptional guest experiences together with the team
• Processing guest check-ins and check-outs
• Confirming reservations, assigning rooms and activating key cards
• Handling payments and resolving late or disputed charges
• Answering and processing guest calls, messages and requests
• Providing directions and local recommendations
• Serving food & beverages when needed
• Keeping your work area clean, organized and HACCP-compliant
• Taking care of front office equipment
• Supporting the team and contributing to a positive work environment
• Sharing local tips and unique discoveries with guests
  
  

You

JOB REQUIREMENTS

• Are excited to work in a new and dynamic hotel in The Hague
• Communicate confidently in English (Dutch is a plus)
• Are a self-starter with a passion for hospitality
• Preferably have experience in a similar role (nice to have, not a must)
• Can work independently and take responsibility
• Are flexible to work evenings, weekends and/or night shifts
• Are looking for a part-time role
• Can provide two professional references
  
  

We Offer

• A great place to work in a completely new and diverse team
• A true work hard, play hard mentality
• A work environment where learning & development are a priority
• The chance to grow within an IHCP × Marriott hotel
• Marriott Associate Discount Rates worldwide
• A competitive salary according to the Horeca CAO
• And a team that feels like a second family
  
  

And On Top Of That, IHCP Employee Benefits, Including

• A bucket list program where we save money for your wish list
• A free guest experience in the hotel you work for
• A €250 not-sick bonus
• A free night stay
• A €150 recruitment incentive
• Special rates in all IHCP hotels
• Discounts with your IHCP employee card
• Access to unlimited digital Dutch language courses