Front Office Daymaker - #55940

Ready to give our guests an unforgettable stay? Become our new Front Office Associate!

Meet Cityden

We are Cityden, a fast-growing aparthotel group with 3 (soon 5!) locations in and around Amsterdam. With us, you won’t find rigid hierarchies, but a professional and committed team where hospitality and passion come first. You’ll have the space to use your experience, surprise our guests, and contribute to a front office that runs smoothly and always leaves people smiling.

What will you do?

As a Front Office Daymaker, you are the first face of our hotels. You welcome our guests with a smile, answer all their questions, and ensure their stay runs flawlessly. In addition, you keep an overview of all reservations and administrative tasks, making sure everything runs like clockwork.

Responsibilities

• You check guests in and out, always with a warm smile.
• You are the point of contact for questions, comments, and minor complaints.
• You keep reservations and administrative tasks well organized.
• You actively think about how we can make our service even better and more personal.

Who are you?

You are a true Daymaker: a guest-focused professional who knows how to get things done and always has an eye for detail. With your hospitality-driven mindset and energy, you make every guest happy and inspire your colleagues.

• You speak fluent English; Dutch is a plus.
• You have front office experience or are eager to learn the profession.
• You are hospitable and presentable.

What are we looking for?

• Has fun

Having fun with each other and our guest. Be yourself, respect each other, and help/support each other at all times.

• Is connected

We always try to establish a (personal) connection with our guests, colleagues, and neighbours to make the stay/work even more enjoyable.

• Is independent

A fresh and innovative mindset. We think in possibilities, not in difficulties, this characterizes a real Daymaker.

• Is ambitious

Every day, we strive to get the most out of ourselves by using our creativity to create an unforgettable stay for our guests.

• No-nonsense

Hands-on mentality and nobody feels too good to help someone else in his/her disciplines, we are all all-around Daymakers!

What do we offer?

• A gross hourly wage of €14.99 (from age 20), plus 19.49% holiday allowance and accrued holiday days
• 30% discount at all Lucia’s Restaurants & Bars and attractive Friends & Family hotel deals;
• Extra monthly budget: Every month, you receive a free-to-spend budget via Alleo, as well as a learning budget for your personal development;
• Free access to the fitness facilities and saunas in our hotels;
• The freedom and responsibility to truly make the role your own;
• An open and enthusiastic work environment with many opportunities to learn and grow;
• A mix of hard work, fun activities, and team outings.

Great news! Send your motivation letter and CV to our Human Resources team and we will get back to you as soon as possible.

Working at Cityden

Cityden is more than just a workplace. It is a place where Daymakers have fun and build a community!

Follow us on social media to see more inside moments of working at Cityden.